Hellspin Casino vs Winspirit Casino

Australians are faced with a choice among many good online casino platforms. By being fully informed, they would be able to make the right decision. In this article, we review Hellspin and Winspirit and compare their bonus programmes, free bonus availability, game variety, and more.

Certification

Every operator that hosts online gambling games should be regulated at an official level. This happens via a licence from a recognised regulator and guarantees that the fair play concept is legally overseen. Have in mind that the characteristics of modern-day internet allow some operators to run a service without having a licence. We generally advise our readers to avoid such platforms.

Winspirit is a legal casino, licenced by the Government of Curacao. The licence number is 8048/JAZ2014-044. It guarantees that the operator abides by the gambling laws of the Curacao government and is liable in their courts should they break them. What’s more, security is further boosted by the presence of a valid SSL certificate issued by Cloudflare. This means that all information exchanged between the user and the operator is behind 256-bit encryption.

Hellspin has opted to go the same way with its licence. The Nicosia-registered entity acquired a licence from the Government of Curacao in 2020 (GLH-OCCHKTW0702282021). In addition, the company extended its subscription to the SSL services giant Cloudflare until January 2023. It is expected that the casino will further extend the service come the end of the validity period.

Both casinos are safe and have licences from the government of Curacao.

Bonuses and Promotions

Following closely behind security, the bonuses and promotions programmes of casinos are high on the list of considerations for any level-headed online casino player. Below, we’ll review the bonuses Winspirit and Hellspin have on offer for you.

Winspirit has a neat and valuable package of offers that will surely appeal to the majority of Australian gamers. The platform offers a welcome bonus, cashback, and several regular bonuses. Occasionally, you will encounter time-limited promotions on certain games.

Here is a list of Winspirit bonuses:

1. Two-Part Welcome Bonus – The first deposits (two) grant up to 400 AUD, at 200 AUD each. The first deposit rewards you with up to 100% of the amount with a minimum deposit requirement of 20 AUD, while the second gives away 200% with a minimum requirement of 40 AUD. The rollover for both parts is 40x.
2. Wednesday Bonus – Every Wednesday, a minimum deposit of 20 AUD gets you up to 100 AUD and 50 free spins. Keep an eye open for bonus codes for this one.
3. VIP programme – Winspirit has a stunning 11-level VIP programme, where earning loyalty points gets you access to increasing rewards. The last level, Red Diamond, gives away 5,000 AUD, 75% deposit bonus, and 15% cashback.

In contrast, Hellspin has fewer bonuses but a better welcome offer. Here’s a list:

1. Two-Part Sign Up Bonus – The first two deposits contribute to a maximum total of 1,200 AUD and 150 free spins. The first deposit grants 100% of up to 300 AUD and 100 free spins, and the second – 50% of up to 900 AUD and 50 free spins. The bonuses are tied to a 40x rollover.
2. Reload Bonus – The bonus is valid every Wednesday. The first deposit of the day gets you up to 600 AUD and 100 free spins on the Voodoo Magic pokie. The offer can be unlocked with a promo code.
3. VIP Programme – Hellspin has a great 12-level VIP scheme. Gamers earn loyalty points for the activity and deposits, climbing their way to the 200,000 exchangeable points and 800 AUD.

To conclude, both Hellspin and Winspirit have attractive offers that can be claimed with a coupon. A drawback is that there is no no deposit bonus to be found at either platform.

Welcome Bonus	400EUR + 100 FS	€400 + 150 Free Spins
Cashback Bonus	15%	up to 50%
Birthday Gift	yes	yes
No-deposit bonus	yes	no

Games

Winspirit offers a truly impressive array of pokies – some of which are available for free play. You can play pokies with various grid structures and themes with stunning graphics or test your luck with progressive jackpot pokies that promise big rewards. Popular slots include Arabian Nights, Aztec Magic, Book of Dead, and Wolf Power Megaways, among others.

However, the forte of Winspirit is its live games section. Besides standard single-player table games, Winspirit gamers can link up with real dealers and play multiple variants of blackjack, baccarat, roulette, and Hold’em poker. The suppliers of the live casino are world renowned and include NetEnt, NoLimit, Elk, Evolution, and others.

In comparison, Hellspin boasts a library of over 4,000 pokies and more than 500 live casino games. The Aussie-available casino has a different approach to partnerships with game-developers, however. The operator has opted to only work with about half a dozen suppliers of games, including Asiagaming, Betgames, Ezugi, Livegames, Orientalgame, and Luckystreak, to name a few. You will be able to experience some popular pokies not available elsewhere, such as Elvis Frog in Vegas, Foxy Wild Heart, and Crystals Dagger. And with so many live casino games available, you will also find dozens of variants of blackjack, baccarat, roulette, and, of course, poker to play around with.

To cap it off, both Hellspin and Winspirit have a staggering number of games to play for real money. While Hellspin has a bit more on offer, Winspirit is a place where you’ll find popular games from NetEnt, Evolution, and other industry leaders.

Total number games	2000+	3200+
Slots	yes	yes
Table and card games	yes	yes
Casino Live games	yes	yes
Other genres	no	no
Sports betting	no	no
Number of providers	35	40+
Demo-mode	yes	yes
Average RTP Rate (as announced on the website)	96.6%	82%

Usability

Winspirit’s website is well-designed and free of unnecessary elements. The operator has successfully utilised dark colours, including royal violet. The menus work as intended. They are structured and displayed in clearly visible positions. As a result, navigation is easy and time-wasting is reduced to zero. Besides the standard, easy-to-navigate home page structure, there are some extra features, such as a winners’ ranking table on the right side of the screen. Overall, we can’t find too many faults with the smooth design of the Winspirit site.

Similarly, Hellspin’s team has done wonders with their online platform. They’ve opted for fewer colours – black is dominating – which is actually a good thing, since it serves to calm the eyes. There is also some interesting and detailed artwork that spices things up. Couple that with the fact that the navigation is easy and the games load almost instantly, and you will begin to understand why Hellspin’s platform is excellent.

Registration

In the following paragraphs, we’ll let you know how to register on Winspirit and Hellspin.

Creating an account at Winspirit is permitted to all people above the age of 18. It’s a straightforward process, but you’ll need to prepare copies of documents to prove your identity and address, as part of Winspirit’s KYC procedure. Without this verification, you won’t be able to make withdrawals with some of the supported withdrawal payment methods.

To register at Winspirit, simply follow these steps:

• Go to the Winspirit website and click on the ‘Sign up’ button.
• Fill out the necessary forms – registration only requires an email and a password.
• Verify your new account over email.

Creating a website account is only a part of the whole process. You will also need to verify your identity by email.

Similarly, registration at Hellspin is just as simple, but it will require that you provide a little more information. Just follow these steps:

• Go to the Hellspin website and, once again, find the ‘Sign up’ button.
• A multiple-step window will open. Provide your email address and phone number, select your country, and choose currency.
• Verify your new account over email.

Once again, you will be asked to share more information about yourself during the identity verification process. You will need copies of documents that prove your address (street, city, country, and postal code), full name, birthdate, and gender. Once you send the documents, you will receive a response over the next 24 hours.

Deposit and Withdrawal

Casino operators tend to offer a wide array of banking options to accommodate users from different regions. The platforms that target the Australian market should ideally support payment methods that are popular in the country. Let’s review what degrees of freedom Hellspin and Winspirit offer to their customers.

Winspirit supports several popular payments, such as Visa, Mastercard, Maestro, Bitcoin, and Ethereum. The platform has a minimum deposit requirement of just 20 AUD and a maximum of 2,000 AUD. Withdrawals are also capped at 2,000 AUD daily.

Once you have an activated account, you can make a deposit in the following way:

1. Use your login details to sign in and go to the Cashier.
2. Click on the ‘Deposit’ option.
3. Select the banking method you wish to use, click on it, and enter the amount.
4. Confirm the transaction.

Withdrawals work similarly, but you would have to select ‘Withdraw’ instead of ‘Deposit’. Bear in mind that some payment methods will not be available to you if you haven’t completed the KYC procedure of the casino.

Once you complete it, you can withdraw your winnings by following these steps:

1. Logged-in, go to the payments section of the casino.
2. Click on the ‘Make a withdrawal’ option.
3. Specify your payment method and enter the amount (2,000 AUD is the daily cap for withdrawals).
4. Complete the process.

The Winspirit casino will need anywhere from 24 to 48 hours to review and approve the transaction.

Moving onto the other reviewed casino, at Hellspin, you will have an extra option or two at your disposal. Hellspin accepts Visa, Mastercard, Skrill, Neteller, ecoPayZ, Jeton, Interac, Discover, Perfect Money, Bitcoin, Litecoin, Ethereum, and JCB.

The limits at Hellspin also slightly differ from those at Winspirit. The minimum deposit for e-wallets is just 10 Aussie dollars, while the maximum withdrawal that is allowed per day is 500 AUD and 5,000 AUD per week.

To deposit real money into your Hellspin account:

1. From the Cashier section, select ‘Deposit’.
2. Choose the appropriate payment method and type in the amount.
3. Confirm the transaction.

To make a withdrawal at casino legit Hellspin:

1. While logged into your account, go to the payments section and click ‘Withdraw’.
2. Select the payment method you want to use and define the amount.
3. Confirm.

Be aware that Hellspin withdrawals have to be reviewed by the casino staff. In most cases, they take up to 48 hours to resolve. Bigger amounts may take up to seven business days.

Mobile Version

Below, we’ll provide details about the availability and quality of the Winspirit and Hellspin mobile platforms.

Winspirit’s mobile repertoire of games is accessible straight from the browser of your mobile phone. App download is not needed, as the website uses the latest mobile-phone-geared development technology to make their platform and games work perfectly for that sector. Most of the Winspirit games and the live casinos are readily available on any iOS or Android device, including tablets. The usability is just as good as on the desktop platform. Menus are clearly displayed and orderly; buttons work as intended; and the design fits pleasingly well onto the five-inch screen.

The large majority of the over 4,000 games hosted on free slots online casino Hellspin are also mobile-friendly. Once again, there is no native or hybrid app. The Hellspin mobile casino is available from the browser of any iOS and Android device. Once you sign into your account from your mobile, you can start playing any game you like and gain access to all available bonuses that are normally available for desktop.

To cap it, both reviewed casinos have mobile-adapted websites. They’ve done a really good job of making things work equally well for desktop and mobile.

Customer Support

We deem casinos’ customer support service as one of the tying knots of the whole operation. It wouldn’t make sense to have all the variety of bonuses and games but total negligence towards customers’ problems. Customer service is one of the major factors shaping an operator’s reputation. This is why we ran a few tests on both Winspirit’s and Hellspin’s customer support. You can read about it below.

We first tested Winspirit. We used their email for the purpose: support@winspirit.com. We should note that they also provide a telephone number (+811 11 111) and live chat for registered users. We reached out to their representatives and asked them to send us a list of validity dates for all of their bonuses. The staff member was kind enough to get back to us relatively quickly – about 2 hours and 20 minutes later. He provided us with links to the wagering conditions pages of their bonuses and also shared that most of their bonuses had a validity date of one day, meaning that progress should be started within a day of activation. Overall, we were satisfied with the result of our test.

Next, we tried Hellspin’s customer service. The casino takes customer enquiries mostly via email (support@hellspin.com) and claims to have a 24/7 service. We sent them an email just before midnight to see if they would respond during the night. We asked them to explain the terms and conditions of their welcome bonus. The Hellspin representative sent us an email back at 3:57 am – about four hours after our inquiry. He provided us with a link to the welcome bonus’ wagering requirements page and highlighted the key requirements. Once again, we found a friendly, responsive, and effective service.

Overall, both casinos have top customer support departments. If we are to be picky, we’d like to see one or two more communication channels made available by both operators.

To Sum Up

It was interesting to compare Winspirit with Hellspin. The operators are very similar in a lot of ways. Hellspin edges it in bonuses, but Winspirit has a few pokie titles that are not available at Hellspin.

Conclusion

In this article, we squared off Winspirit and Hellspin. We provided you with details on the casinos’ game variety, bonuses and promotions, payments, registration, mobile platforms, and customer support. Both platforms ranked high in our estimation. If we are to choose a winner, it has to be Hellspin. They have more games and a slightly better welcome bonus and VIP programme. However, Winspirit remains a viable alternative for live gaming and their customer support service is excellent.