Emu Casino vs Winspirit Casino

Australian punters have plenty of options accessible from within Australia. The huge number of casinos can complicate the selection process, as punters need to be sure the platform they’ve chosen is the safest and with the best bonus and gaming experience. Knowing where to find the odd free bonus is also a strong motivation for some. The only way to learn is to read reviews or conduct your own research.

To help you, in this article, we have compared two Australian online casinos: Emu and Winspirit. You will find detailed information about both casinos and a recommendation at the end of this article.

Certification

Every legit casino has a license from a recognised online gambling regulator. We strongly advise players to avoid any uncertified casinos, as they may be harmful in one way or another.

Both the Emu and Winspirit casinos are safe and legal. They have the necessary official stamps from governmental bodies. Winspirit casino has been authorised to provide an online gambling service by the Curacao government since 2017. Their license number is 8048/JAZ2014-044. Similarly, Emu casino is licensed by Curacao with license No. #365/JAZ. Emu Casinos also holds a license from the United Kingdom Gambling Commission. While not at the highest possible standard, a Curacao license guarantees significant protection for punters in comparison to unlicensed casinos.

What’s more, both casinos use standard security practices, like 256-bit SSL protection. Winspirit casino also utilises a TLS 1.2 protocol, which provides an extra layer of protection for sensitive information.

Bonuses and Promotions

For casino operators, bonuses are an excellent way to attract new players. From a player’s point of view, more and higher quality offers are, of course, better. The best casinos have various types of bonuses, like a welcome offer, deposit, no deposit bonuses, free spins (if the casino is slots-heavy), and a Loyalty rewards structure, but, most importantly, they are of good value and can be converted into real cash easily (low wagering requirements). This is why it is important to know the casinos that offer the best-value bonuses at the most acceptable conditions.

We’ve compared the quantity and value of bonuses at Emu and Winspirit. Below, you’ll see a list of their most important bonuses and a final verdict on which casino is better.

The slot-intensive Emu casino has a good mix of bonuses and offers a strong emphasis on free-spin rewards. Bonuses are:

1. Welcome Bonus – Up to $300 split for the first three deposits. The first deposit gets you 100% of the deposit of up to $100 and 80 free spins. The second deposit grants 25% of the amount of up to $100 and 30 free spins. And the third deposit awards 50% of up to $100 and 50 free spins. Rollover sits at an acceptable 45x.
2. Emu No Deposit Bonus – This bonus is geared towards all new players and doesn’t require a deposit. Every new user will immediately receive 12 free spins upon registration. To release it, you must wager it 40 times.
3. Free Spins – Emu offers various free spins rewards for punters via their VIP programme and on a monthly basis. Their Midweek Spins Mayhem is extremely popular, giving out 75 free spins for a minimum deposit of $50.

In contrast, Winspirit casino boasts an excellent welcome bonus plus a variety of supplementary promotions to spice up punters’ stay on their website.

1. Welcome Bonus – 5-part welcome offer of up to 2,000 EUR. The first deposit grants 100% of up to 600 EUR with a rollover of 35x. The second deposit gives away 75% of up to 300 EUR with a rollover of 40x. Third – 50% of up to 700 EUR, rollover 30x. Fourth – 30% of up to 200 EUR, 40x. And fifth – 25% of up to 200 EUR, 40x. The welcome bonus can be unlocked with a code.
2. Vault of Valhalla Bonuses – At the time of writing this review, Winspirit offers an astounding 20,000 EUR piggy bank for fans of Yggdrasil game Vault of Valhalla. Keep checking for the newest offers on Winspirit’s website.
3. Live Casino 10% Cashback – Live casino players get 10% of the amount bet during the previous week.
4. Various Slots Bonuses – Winspirit regularly churns out limited bonuses for various slot games. At the time of writing this, they had a 120,000 EUR tournament reward – around 177,000 Aussie dollars - for slots produced by the Booongo studio. Keep an eye open for codes from the provider.
5. VIP Programme – Consists of nine levels. You climb the levels with points based on activity. Each tier progressively increases the size of the rewards. The final tier – ‘Legend’ – awards 20% cashback, 2,500 EUR, 50 free spins, and a surprise prize.

Welcome Bonus	up to 400EUR + 100 FS|for the first 2 deposit	100 AUD
Cashback Bonus	15%	up to 25%
Birthday Gift	yes	yes
No-deposit bonus	yes	yes

Both the Emu and Winspirit casinos offer a good mix of bonuses and promotions. Winspirit stands out with an excellent welcome promo of up to 2,000 EUR.

Games

The second most important point in the list of considerations for players is the variety and quality of games. Both the Emu and Winspirit host a large assortment of pokies from reputable developers like Microgaming, NetEnt, Quickspin, Playson, Play’n’Go, and others. 

Emu has close to 1,000 pokies available – a smidgeon of which are jackpot slots and free slots – in addition to table games, video poker, and custom games. The pokies are of excellent quality – all are with top graphics and gameplay and are tested independently for fairness. Some popular titles include Mega Moolah, Tunzamunni, King Cashalot, and Fruit Fiesta.

Blackjack and Roulette are well-represented on the platform, with multiple versions available from each. Some popular table games at Emu include American Blackjack, Blackjack, European Roulette Gold, and Premier Roulette. The popular version of video poker and several scratchcard games are also available.

Winspirit’s library consists of products from world-renowned game-makers, which are available in both real money and free play formats. The variety is staggering: over 4,000 pokies. This means that Australian players will get to explore a rich library of games with various themes, game mechanics, and reward schemes. Another area where Winspirit excels is the live games section. An impressive number of games, among which various versions of Blackjack, Roulette, Poker, Sic Bo, Lottery, and other custom games, provide countless opportunities to spend enjoyable hours on the platform.

Total number games	2000+	650+
Slots	yes	yes
Table and card games	yes	yes
Casino Live games	yes	yes
Other genres	no	no
Sports betting	no	no
Number of providers	35	20
Demo-mode	yes	no
Average RTP Rate (as announced on the website)	96.6%	not announced

It’s fair to say Australian players would benefit from playing at either Emu or Winspirit casino. All games hosted by the casinos come with a stamp for fairness and quality. The companies work with major software developers, and, as a result, offer a large catalogue of games, including slots, table, live casino, and custom games. We, however, recommend Winspirit for their outstanding slots and live casino library.

Usability

Usability and design are other areas where the two casinos differ in significant ways. While Emu casino utilises a striking design aiming to attract and keep, the Winspirit casino designers have opted for a more pragmatic approach. Winspirit’s navigation is as easy as it comes, with all games neatly sorted into several major categories. Once registered, Winspirit users will be able to click on a game of interest, and it will load quickly. Most of the behind-the-screen mechanics are executed automatically by algorithms. Depositing and withdrawing is also a no-brainer.

Emu’s design is colourful and might appeal to certain audiences. They’ve also put in the extra effort to present their product in a way that will appeal to Australians. The emu bird, their official emblem, is one such example.

Overall, both platforms work as intended – seamlessly.

Registration

Every new user of a licensed casino needs to go through a registration process, which may require them to disclose personal information like name, address, telephone, etc. Don’t be put off by this, however. All regulated casinos are required to adhere to strict gambling rules – for example, they won’t allow you to play if you are under 18.

To sign up at Winspirit casino, you’ll need to fill in a single form:

1. Enter your electronic mail address or telephone number.
2. Once you create a password to be used for login, select the country of your residence and choose your currency (cryptocurrency is supported).

Winspirit uses the KYC (Know Your Customer) protocol. It’s a mandatory procedure, which links up every account on the platform to a real person. However, this doesn’t mean that the provider has the full information at his disposal. Winspirit works under strict licensing conditions, which dictate to them that the personal information of users should be used only for the KYC procedure. The KYC procedure will require you to submit documents that prove your identity, address, and age.

The registration form at Emu is two-stepped, but it still won’t take longer than two minutes.

1. Provide basic personal information
2. Indicate your country and currency of choice.

The casino uses the same KYC procedure as Winspirit and will ask you to prove your identity, address, and age via copied official documents. For identity, you can use a copy of your ID card, driving license, or passport. You can prove your address via a utility bill, bank statement, or official letter.

Registering a banking method is the next step. This can be a front screenshot of your credit or debit card or a screenshot of your e-wallet account.

We strongly advise our readers to get their verification sorted out before the first deposit.

Deposit and Withdrawal

Moving your money in and out of both casinos will require a simple bank account – either a credit or debit card. Most users choose this method of payment, but that’s not where options run dry, for both casinos.

For deposits, Emu casino accepts credit and debit cards, eZeeWallet, MuchBetter, INTERAC, Instant Payments, Skrill, Neteller, Bitcoin, ecoPayZ, Instadebit, Flexepin, and Neosurf. Processing times are instant, apart from INTERAC e-transfer, which may take up to 15 minutes. The minimum required amount for a deposit is set at 10 EUR. For withdrawals, you can use all the methods from the list, apart from Flexepin and Instadebit.

Winspirit casino supports popular payment options like Visa, Visa Electron, Mastercard, Maestro, and WebMoney. It has a strong focus on cryptocurrencies and is a great stopping point if you are into Bitcoin, Ethereum, XRP, and Litecoin. The minimum deposit amount varies from payment to payment but starts as low as 10 EUR.

Payment Method
Visa/MasterCard/Masterpass	Yes	Yes
INTERAC	Yes	Yes
iDebit	Yes	No
INSTADEBIT	Yes	Yes
Paysafecard	Yes	No
MuchBetter	Yes	Yes
Neosurf	Yes	Yes
EcoPayz	Yes	Yes
Webmoney	Yes	No

Mobile version

On the mobile device front, both Emu and Winspirit rack up a decent score. Both providers offer mobile casino gaming directly from any Android or iOS mobile browser or the option to download their apps and access their content from there. The browser option is available to any logged-in user and is the preferred alternative due to its straightforwardness. The app also has its advantages but may require you to part with some valuable phone space - around 50-60 Mb.

The Emu mobile casino comes with a lot of perks like security, great customer support, a smooth user experience, but it is not without its drawbacks. For example, it has fewer games than the desktop version of the platform. With over 550 games though, the differences will not be too drastic to spoil the positive gaming experience. Plus, many of the popular Microgaming and NetEnt titles, such as Stacked, Gold Digger, Cash Pig, and more, are available on Emu mobile.

The Winspirit mobile casino can be accessed directly from the browser of any iOS or Android device. The app remains an alternative for those willing to download it. The app has a mirror search plug-in, which gives access to a wide range of games from the top software developers. One of the main advantages of the Winspirit mobile casino is its user-friendliness. Navigation is purely intuitive, while games are adapted to run perfectly for the five-inch screen.

Overall, both casinos boast pragmatic mobile platforms. Bear in mind that Winspirit casino is still in its initial stages of growth and will add plenty more games in the future.

Customer Support

Effective and timely customer service provides the finishing touches to any quality casino operator. Without it, operators would get bashed by unhappy customers even if their services are near-perfect. In this comparison article, we reviewed all important aspects of Emu and Winspirit casinos. Now let’s take a peek at their customer support services.

Emu casino runs a 24/7 service and takes inquiries over two channels: email and live chat. The unceasing service is a hallmark for any dedicated company, and this is the case with Emu. However, they would certainly benefit from the addition of a few more communication channels, like telephone and social media. As a test, we gave the Emu casino customer support a minor problem to solve over email. They resolved the issue within three hours.

Winspirit casino offers a wider variety of communication channels, which simplifies and speeds up the process even further. Their 24/7 team takes on customer inquiries over email (support@winspirit2.com), Live Chat, Telegram, and Viber. We tested them over Viber. In our inquiry, we asked their representative to walk us through the terms and conditions of the welcome bonus. We received a response one hour and twenty minutes after first contact, and their representative politely familiarised us with all the rules we had to follow in order to unlock the promotion.

To cap it, we were pleased with the results from our tests on both of the providers, and Winspirit casino did a little better in terms of details provided and response time. However, we were disappointed that both casinos didn’t offer customer support via a telephone line and social media.

Verdict: Winner

The new Winspirit casino edges the Emu casino, providing Australian players with an additional safe online world to spend enjoyable hours. Winspirit has a significantly larger game library and a better bonus policy. Their welcome offer and VIP programme are particularly attractive.